Question & Answer

Below FAQ are some common concerns of our clients before purchasing the item.
If you have other questions, please just send it to sales@printheadandpart.

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Pre Sale Questions

We accept Credit cards, PayPal, Google Pay, Apple Pay, Western Union, Moneygram, and Wires by bank.

We ship orders by DHL/FedEx/UPS, a global express carrier. They arrive in three to four working days at most locations worldwide.

Normally, if the declared value is much lower, then you do not need to pay tax in most countries, but the final result depends on your country's customs and import policy.

Yes, we will assist you to send a invoice you need via email

Yes, we will always to check message or email during the weekend and holiday. and reply it immediately.
You also can add our sales whatsapp number to chat in live. have assistance direct.

Your order will be shipped out in 24hours for most of items. If there there is product not available in stock. then we need about one or two days to prepare and ship out.
Yes. All of printheads are genuine brand new. It will be indicated if the item is refurbished type.
If the return is happen, you will get your refund by the same way which you paid early. it will take some days to reach your account, it depends on the third side payment system and your local bank.
Unable to find satisfactory answers ? Contact Support